At Phoebe Tools, we aim to deliver your orders in a timely and efficient manner. Please read our shipping policy for details on delivery times, charges, and other shipping-related information.
1. Shipping Locations
- Delivery services are available to all major cities and towns. Some remote areas may have longer delivery times.
2. Processing Time
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
- Standard delivery takes 3-7 business days, depending on location.
- In case of any delays due to unforeseen circumstances (e.g., weather, courier issues), we will notify you via email or phone.
4. Shipping Charges
- Shipping is FREE for all orders above [Specify Amount] (if applicable).
- Orders below this amount may incur a shipping fee, which will be displayed at checkout.
5. Cash on Delivery (COD) Policy
- We offer Cash on Delivery (COD) only as the payment method.
- Customers must have the exact amount ready at the time of delivery, as couriers may not provide change.
6. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can use the tracking link provided to check your order status.
7. Failed Deliveries & Reattempts
- If you are unavailable at the time of delivery, the courier may attempt delivery again.
- If delivery fails after multiple attempts, the order may be canceled, and you may need to place a new order.
8. Contact Information
For any shipping-related inquiries, please contact us at:
📧 Email: [email protected]
By placing an order with Phoebe Tools, you agree to this Shipping Policy.