Welcome to Phoebe Tools! These Terms and Conditions govern your use of our website and services. By placing an order with us, you agree to these terms.

1. General Terms

  • Phoebe Tools provides home tech gadgets with a Cash on Delivery (COD) only payment option.
  • We reserve the right to update these terms at any time. Any changes will be posted on our website.

2. Ordering and Payment

  • All orders are processed on a Cash on Delivery (COD) basis only. We do not accept online payments or credit/debit cards.
  • Once an order is placed, you will receive a confirmation via email or phone.
  • Customers must provide accurate delivery details to avoid delays.

3. Shipping and Delivery

  • Orders are shipped within 7 business days. Delivery times may vary depending on location.
  • If a customer is unavailable at the time of delivery, reattempts may be made as per our courier partner’s policy.
  • We are not responsible for delays due to unforeseen circumstances, such as weather or courier issues.

4. Returns and Refunds

  • We accept returns only in cases of defective or damaged products.
  • Customers must report any defects or damages within 7 days of receiving the order by contacting [email protected].
  • Returned items must be unused, in original packaging, and include all accessories.
  • Refunds will not be issued for non-defective products or change-of-mind returns.

5. Warranty and Liability

  • Products may come with a manufacturer’s warranty. Please check the product description for details.
  • Phoebe Tools is not responsible for damages caused by improper use, modifications, or unauthorized repairs.

6. Cancellations

  • Orders can only be canceled before dispatch. Once shipped, cancellation is not possible.
  • To cancel an order, please email [email protected] as soon as possible.

7. Privacy Policy

  • Your personal information is collected and used as outlined in our Privacy Policy.
  • We do not share or sell customer data to third parties.

8. Contact Information

For any questions or concerns, reach us at:
📧 Email: [email protected]

By using our services, you acknowledge and agree to these Terms and Conditions